Changing your password
You can change your mySilae account password directly from your profile.
From your mySilae mobile app:
- Click the Profile icon at the top of the screen (your initials or profile photo)
- Go to the Login and security tab.
- Click Change password.
- Enter your current password, then the new password you want to use (which meets the listed requirements).
- After confirming the new password, click the Update my password button.
Your password has been updated. The next time you log in (on mobile or the web), you will need to enter the new password to access your mySilae account.
To log out of the mySilae mobile app, go to your profile and click the Log out button.
Resetting your password
Have you forgotten your password for logging in to your mySilae account?
You can request a password reset directly from the login screen.
- After clicking the Sign in button, click Forgot your password?
- Enter the email address associated with your login ID.
- Click Reset my password.
- Enter the confirmation code sent by email and click Continue.
- Enter your current password.
- Enter the new password you want to use (which meets the listed requirements).
- After confirming the new password, click the Update my password button.